Specialist - Microsoft Operations

Seeking a dynamic, detail-oriented, and analytical Specialist-Microsoft Operations, to manage billing and collection processes at Core42, ensuring accuracy, efficiency, and compliance across the company's operations. You will prepare, create, and distribute invoices to suppliers, overseeing invoicing, payment processing, and collection activities while developing effective strategies to enhance client relationships and streamline operations.

The opportunity

To hone your skills and expertise at a global organization catering to the public sector and large enterprises. You will learn from industry experts and contribute to critical financial operations, ensuring accuracy, resolving billing errors. maintaining and updating critical financial records, and tracking payments to recover outstanding payments on time.

Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and managed services expertise to enable national-scale program deployments across industries.

Functional:

• Manage end-to-end revenue processes within the Microsoft operations, including preparation of invoices and billing adjustments.
• Conduct timely follow-ups on receivables to ensure payments are received within the agreed terms, minimizing overdue balances from clients by driving proactive collection strategies.
• Ensure that invoices are generated in alignment with the billing system and company policies, verifying the accuracy by cross-checking with service orders and contracts.
• Ensure that all purchase requisitions are approved and properly documented, matching GRNs with invoices and purchase orders to ensure accurate processing and payment.
• Upload invoices and all necessary documentation to client portals as needed, ensuring that all client-specific requirements and formats are adhered to during the upload process.
• Process monthly Purchase Requisitions and Goods Receipt Notes (GRNs) for invoices to be paid, ensuring that all purchase requisitions are approved and properly documented.
• Conduct thorough account reconciliations and analysis to monitor and report financial performance.
• Respond to client inquiries and resolve billing-related issues promptly and professionally.
• Collaborate with project managers and client teams to clarify billing requirements and ensure accuracy.
• Monitor aging accounts and initiate follow-up actions, including reminders and escalations as necessary.
• Produce regular financial reports to track billing, collections, and revenue recognition metrics.
• Ensure that invoices are generated in alignment with the billing system and company policies, verifying the accuracy by cross-checking with service orders and contracts.
• Maintain compliance with relevant regulations and internal policies related to billing and collections.
• Foster positive relationships with clients, addressing inquiries and providing support as needed.
• Work collaboratively with the finance team to identify process improvements and drive operational efficiencies.
• Participate in regular training and development sessions to stay updated on industry trends and technologies.
• Support audits and compliance reviews by providing necessary documentation and information.

Skills and attributes for success

• Expertise in finance, accounting, or related fields, with a focus on billing and collections
• Proficiency in financial software, ERP systems, and MS Office Suite (Excel, Word, PowerPoint)
• Ability to handle and interpret large volumes of data accurately
• Financial acumen to interpret financial statements and assess business performance
• Strong analytical and problem-solving skills, with a keen attention to detail
• Strong organizational skills with the ability to manage multiple priorities and deadlines

To qualify, you must have:

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field

Certification in accounting or finance (e.g., CPA, CFA)

3+ years of experience in billing, collections, or financial operations, preferably in the IT or technology sector

2+ years of experience with billing software and ERP systems

Proficiency in accounting software (MS dynamics is preferred)

Ideally, you’ll also need:

• Experience with emerging technologies and best practices in billing and financial management
• Advanced proficiency in data analytics tools and reporting software
• Familiarity with international billing practices and compliance standards
• Demonstrated ability to enhance processes through automation
• Soft skills such as adaptability, innovation, and conflict resolution experience

What we look for:

If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Core42 community.

What working at Core42 offers:

Culture: An open, diverse, and inclusive environment with a global vision that encourages personal growth and focuses on groundbreaking, industry-first innovations.

Career: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.

Work-Life: A hybrid work policy to strike the perfect balance between office and home.

Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.

To confidently demonstrate that you meet the criteria above, please contact us.